If you have questions or concerns regarding this statement, you should ﬁrst contact Coerver Coaching at +61 413 952 813.
Collection of Information
In order to use the Coerver Coaching website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by Coerver Franchising Asia Pacific Pty Ltd is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
Use of Collected Information
Any details collected from Coerver Franchising Asia Pacific Pty Ltd customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staﬀ development.
Storage of Collected Information
The security of your personal Information is important to us. When you enter sensitive Information (such as credit card numbers) on our website, we encrypt that Information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal Information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org.
Access to Collected Information
If your personally identifiable Information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at email@example.com.
If you purchase a product or service from us, we may request certain personally identifiable Information from you. You may be required to provide contact Information (such as name, Email, and postal address) and ﬁnancial Information (such as credit card number, expiration date).
We use this Information for billing purposes and to ﬁll your orders. If we have trouble processing an order, we will use this Information to contact you.
Coerver Franchising Asia Pacific Pty Ltd uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at firstname.lastname@example.org.
You will be notified when your personal information is collected by any third party that is not our agent/ service provider, so you can make an informed choice as to whether or not to share your with that party.
Coerver Franchising Asia Pacific Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Coerver Franchising Asia Pacific Pty Ltd does not share any information with third for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the Coerver Coaching site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.coerverlebanon.com
<Physical goods> ordering online, you will receive an email confirmation from Coerver Coaching containing your order details (if you have provided your email address). We will normally conﬁrm receipt of your order within a few minutes of ordering. We will attempt to send your goods via express post within 7 working days; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at email@example.com.
<Digital Delivery> ordering online, you will receive an email confirmation from Coerver Coaching containing your order details (if you have provided your email address). We will normally conﬁrm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within 7 working days.
If you wish to query a delivery please contact us at firstname.lastname@example.org
Refund & Returns Policy
<Physical goods> If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods. Please email us at email@example.com within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged are delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, thee or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. Coerver Franchising Asia Pacific Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.